• Pre-ordering is possible for the new issuing programme each year.
• Submission of a pre-order request is not considered to be an order, and the acceptance and registration of such a request does not constitute a completed order confirmation.
• Pre-order requests can be submitted within 21 calendar days of the announcement, up to the amount of available stock. Registration is closed at the end of the pre-order period and subsequent requests are not accepted.
• Pre-order requests may only be submitted electronically on our website (www.penzvero.hu) using the pre-order page.
• Pre-order requests received electronically are automatically registered by the system in the order of receipt.
• Pre-ordering must be confirmed separately for each coin type for each issue. Clients who pre-order will receive a notification sent to the e-mail address provided during the pre-ordering process on the possibility to confirm their order 14 days prior to the issue date.
• In addition to confirming the pre-order, it is also possible to reduce the number of pre-ordered coins using the Pre-order menu point.  We allow 7 calendar days for the confirmation of pre-orders. In the event that confirmation does not occur, the item in question is deleted from the pre-order system and the coins thus released are made available for online sale in the webshop on the day of issue.
• Pre-ordering clients receive an automatic notification on the receipt of the pre-order request and then later a confirmation e-mail on successful confirmation of pre-ordering for each item.
• Natural persons (registered users) may pre-order a maximum of 3 pcs of each product. One online pre-order request may be submitted per registered user. Customers who pre-order with receipt in person may authorise a third person to receive the pre-ordered items, but in all such cases a written authorisation, in the form of a private document providing full evidence signed by two witnesses, is required. The authorisation must contain the information necessary for identifying the pre-ordering party and the pre-ordered items (e.g. name, address, name of product). In certain cases, the Hungarian Mint Ltd. (Company) reserves the right to stipulate receipt conditions differing from the above. A natural person may undertake receipt in person for a maximum of 2 people based on such authorisation.
• Group pre-ordering is not possible; natural persons may only submit pre-order requests on their own behalf.
• We reserve the right to alter the prices announced in the pre-order publication and to limit the quantities available for pre-ordering. The prices stated in the publication do not include delivery costs. In the case of oversubscription, the limitation of quantities occurs based on the order of receipt and rules of allocation.
• The issuer MNB reserves the right to modify the maximum announced quantity that can be minted and the other conditions of the issuing programme.
• Prior to issue of the items in question, pre-order requests can be withdrawn in writing.
• Pre-ordered items can be picked up within a period of one month from the date of issue as published for the specific item in the Hungarian Official Journal.
• Pre-ordering parties receive an automatic e-mail notification (pre-order notification) prior to the specific issues. Information on specific issues can be found in the Hungarian Official Journal, our electronic newsletter and, from the date of issue, on our website.
• A maximum of 50% of the total quantity announced for minting is available for pre-ordering. The remaining 40% is intended for export and retail purposes, including the Hungarian Numismatic Collectors Society (MÉE). Another 10% is available for purchase exclusively online from the day of issue. In justified cases, deviation from the distribution ratio is possible, with approval by the chief executive officer.
• A maximum of 7,000 pcs can be pre-ordered from coins with an issuance volume of 20,000 pcs.
• Following expiration of the pre-order period, additional pre-order requests or reservations may not be submitted. Items that are not allocated in the course of pre-ordering are available for sale from the date of issue, while items that were pre-ordered but not picked up become available for sale after expiration of the one-month period.
• Pre-order requests must be renewed annually for new issues.

Pre-order requests may only be submitted electronically on our website (www.penzvero.hu) using the pre-order page.

1. a) For registered users
   All items available for pre-ordering are shown on the pre-order page, which can be opened by clicking on “Pre-orders” on the webpage. In the drop-down list below the coin images and key data, you can select how many pieces of the item you wish to pre-order.

   After you have selected all of the pre-order items, mark how you want to receive the products when they are issued. With “Receipt in person” you must come to the store; with “Delivery” we have the product shipped to you.

   After this, enter your user name and password and mark the check-box next to “I hereby accept the pre-ordering rules and request registration of my pre-order for the products”. Then you can submit your order by pressing the button “Send pre-order”. You will immediately receive an automatic on-screen confirmation.

   The on-screen message is only a notification that the pre-order request has been received and is not a confirmation. You will also receive a separate e-mail, confirming the number of pre-ordered items, the receipt method and the prospective amount of payment due. As the delivery costs depend on the value of the items being shipped, these costs are not included in the confirmation. You can find information on the prospective costs under mailing costs in the “Help” menu point.

   b) For customers without registration

   Mark the items on the Pre-orders page, indicate the receipt method and click on the line “I do not have a user name” in red at the bottom of the page.

   Enter the information requested (name, telephone, e-mail, address).

   Mark the check-box next to “I hereby accept the pre-ordering rules and request registration of my pre-order for the products”. You can then submit your order by pressing the button “Send pre-order”.

   You will receive your user name and password in an e-mail, which you can use for online orders as a registered user in the future.
   The system records your pre-order request during this automatic registration process, and thus notification of receipt occurs in the same manner as for registered users.

An automatic e-mail is sent confirming the receipt of pre-order requests. This automatic confirmation only serves to notify that the pre-order request has been registered, because the announced annual issuing programme is subject to change and oversubscription is possible.

We cannot accept liability for incorrect e-mail addresses or e-mails that are not received due to browser or spam settings or full mailboxes.

If you do not receive online confirmation, we recommend contacting our commercial office.

How is the pre-order request confirmed for each type of coin?

• Pre-ordering must be confirmed separately for each coin type for each issue. Clients who pre-order will receive a notification sent to the e-mail address provided during the pre-ordering process on the possibility to confirm their order 14 days prior to the issue date.

• In addition to confirming the pre-order, it is also possible to reduce the number of pre-ordered coins using the Pre-order menu point. We allow 7 calendar days for the confirmation of pre-orders. In the event that confirmation does not occur, the item in question is deleted from the pre-order system and the coins thus released are made available for online sale in the webshop on the day of issue.

• Pre-ordering clients receive a confirmation e-mail on successful confirmation of pre-ordering for each item.

The pre-orders page can be seen until the submission of your first pre-order request and for the duration of the pre-order period; if you want to change your pre-order, please contact us in writing, providing the pre-order number and your personal information. The collector coin issuing plan of the Magyar Nemzeti Bank can also be viewed later in the menu item “News”.

Our Company reserves the right to fulfil pre-order requests to a limited degree. In the event of oversubscription, fulfilment occurs based on the order of receipt and rules of allocation.
The registration system automatically handles the pre-order requests in the order of receipt. In the event of oversubscription, individual pre-ordering parties have priority over retailers, and we attempt to satisfy individual requests to a reasonable degree, taking into account the available quantities. Pre-ordering parties receive an e-mail indicating the accepted pre-order quantities (issuing notification).

Prior to the actual release of the pre-ordered coins, pre-ordering parties receive electronic notification (issuing notification), which contains the technical information and issue date for the coin.

The pre-ordered items are listed individually in the e-mail confirming receipt of the pre-order request, and can also be viewed in the Pre-orders menu point.

Pre-ordered coins can be picked up for one month from the date of issue. After that, any coins that have not been picked up are sold in the webshop or at the coin store. You can find the issue date in the MNB announcement on the coin, on our website, in our newsletter and in the pre-order notification.

Visit our website at the time of issue, as 10% of the issue volume and items that are not allocated in the course of pre-ordering can only be purchased online from the date of issue, while items that were pre-ordered but not picked up become available for sale after expiration of the one-month receipt period.

It is not possible to submit pre-orders for these items, as the quantities are uncertain.

No, pick-up is only possible at the Mint’s coin shop (1054 Budapest, Báthory u. 7.).

Yes, but this must be requested in writing; the method can be changed from personal receipt to delivery, and vice-versa. The change will be applied to the next issue after receipt of the written request. Such requests can be submitted by e-mail or by mail (1734 Budapest, Pf. 518).

Customers who pre-order with receipt in person may authorise a third person to receive the pre-ordered items, but in all such cases a written authorisation, in the form of a private document providing full evidence signed by two witnesses, is required. The authorisation must contain the information necessary for identifying the pre-ordering party and the pre-ordered items (e.g. name, address, name of product). In certain cases, the Hungarian Mint Ltd. (Company) reserves the right to stipulate receipt conditions differing from the above. A natural person may undertake receipt in person for a maximum of 2 people based on such authorisation.